The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 8 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
38 Grand Parade,
Eastbourne,
United Kingdom,
BN21 4DH,
East Sussex
Map view
street view
38 Grand Parade,
Eastbourne,
United Kingdom,
BN21 4DH,
East Sussex
City landmarks
Gallery
Towner Art Gallery
900 m
Museum
Eastbourne Redoubt
1.8
km
Unit 7
At The Makery
830 m
Church
Christ Church
1.3
km
Gallery
Art at the da Vinci
1.0
km
Gallery
Henry Paddon Contemporary Art
1.1
km
Mall
The Beacon
1.1
km
Park
Princes Park
680 m
Western Lawns,
8th Duke of Devonshire
600 m
Eastbourne Seafront
Eastbourne Airbourne Airshow
680 m
Amusement Park
Fort Fun
2.4
km
Eastbourne BN20 7DA
Grange Gardens
770 m
Garden
Motcombe Gardens
2.2
km
Park
Gildredge Park
1.6
km
5 Royal Parade
Treasure Island Adventure Park
1.7
km
Meads
1.8
km
Lottbridge Drove
Eastbourne Miniature Steam Railway Adventure Park
2.7
km
Manor Gardens
1.6
km
Nearby
Harbour
Eastbourne Pier
460 m
20 Cornfield Terrace
Museum of Shops
400 m
Museum
Eastbourne Lifeboat Museum
560 m
Museum
The Eastbourne Heritage Centre
330 m
Tower
Wish Tower
440 m
Event hall
Devonshire Park Conference Centre
390 m
Gallery
Nigel Greaves Gallery
180 m
Museum
The Story of Eastbourne
320 m
Park
Carpet Gardens
370 m
Gallery
Emma Mason Gallery
420 m
Gallery
Devonshire Collective
580 m
Church
Parish Church of St Saviour & St Peter
580 m
Restaurants
The Channel Restaurant & Wine Bar
120 m
46 Grand Parade Off Howard Square
Marine Restaurant
90 m
38 Grand Parade Cavendish Hotel
Harry Ramsden's
300 m
258/260 Terminus Road
DQ Terrace Bar & Cafe
320 m
Compton Street
Little Italy
320 m
3-5 Carlisle Road
La Locanda Del Duca
400 m
26 Cornfield Terrace
Harleywood American Diner
330 m
246 Terminus Road
Pelican fish restaurant
310 m
7-8 Carlisle buildings Carlisle road
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.2
Location
8.0
Service
6.8
Dining
5.6
Guest reviews
5.8/10
based on 5 reviews
3/5
based on 2149 reviews
6.7
6.7/10 based on 5671 reviews
#39 of 40 hotels in Eastbourne based on Tripadvisor
Dan
United Kingdom,
April
2024
5.4/10
The hotel's location is excellent, right across from the seafront with smart rooms and a fantastic view. The service was helpful, especially during a stressful time. However, the dining experience was mediocre with limited options and delays. Overall, it was a perfect location for us.
Rooms
5.0
Our modern room was supposed to be superior but felt small like a cell with a tiny window opening onto a noisy ventilator, affecting sleep quality.
Service
7.0
The staff, although overworked, were lovely and helpful, particularly during a stressful period. The bar staff and breakfast attendant were beyond helpful.
Location
8.0
The hotel's location was perfect for us, right by the sea and central for night events.
Dining
5.0
The dining experience was mediocre with limited options and poor quality for the price charged.
Facilities
5.0
Cameron
United Kingdom,
December
2023
6.8/10
The hotel had some ups and downs. The rooms were uncomfortably hot and cramped, but the service was friendly and efficient. The location was great, near the seafront and city center. Dining options were a bit hit and miss. Facilities were decent overall.
Rooms
5.0
The rooms were very hot and uncomfortable, and some were too small for the furniture. Leaky shower heads added to the discomfort.
Service
8.0
The service was friendly, professional, and attentive, especially when handling complaints. However, there were minor oversight issues like forgetting tea until asked.
Location
9.0
The location was fantastic, being on the promenade and close to the city center. It was clean, tidy, and conveniently located near the pier.
Dining
6.0
The dining experience had its flaws, with items running out before breakfast ended and room service being pricey. However, there were good choices and attentive service.
Facilities
The hotel offered basic facilities, though nothing exceptional was highlighted.
Alexander
United Kingdom,
June
2023
6.6/10
The hotel is wonderfully located right opposite the sea, offering a great view. The rooms, though located deep in the hotel basement, are pet-friendly and include breakfast in the price. However, the noise from the water pump when using the shower can be quite loud.
Rooms
7.0
The rooms are pet-friendly and include breakfast, but the noise from the water pump can be disruptive.
Service
6.0
The service was a bit lacking with one staff member being unresponsive and unfriendly. However, other staff members were more attentive.
Location
8.0
The hotel's location right opposite the sea is wonderful, but some maintenance work is needed on the outside of the property.
Dining
5.0
The dining experience was average with self-service buffet options. The food quality was passable but not exceptional for the price range.
Facilities
7.0
The facilities were decent, but regular replenishment of freshly cooked food is needed in the dining area.
Sam
United Kingdom,
June
2023
6.2/10
The hotel provided a mix of experiences. The rooms were clean and tidy with a lovely big bed, but the TV didn't work initially. Although we received vouchers for WiFi access, the internet was not safe. The lower floor had some noise issues from the lifts, and our room, despite being paid for with a window, only offered views of a fire escape. The heating/ventilation fan was noisy, and the decor was outdated. The car park also incurred an additional fee. The staff were good, but the overall experience did not meet the expected four-star standard.
Rooms
7.0
The room was clean and tidy, with a comfortable big bed.
Service
6.0
The staff was helpful in finding us another room with the right adaptions but lacked overall good manners and comfort.
Location
6.0
The hotel's basement location made it less disabled accessible than expected, but its proximity to the beach was ideal.
Dining
7.0
The dining experience had its ups and downs with a brilliant breakfast selection but disappointing coffee and limited choices.
Facilities
5.0
The facilities needed updating and were not at the expected four-star level.
John
United Kingdom,
June
2023
6.6/10
The hotel had an amazing view during my 4-day break, and the extra bed was a nice addition. However, the room we specifically paid extra for had a disappointing window view of the fire escape, limited ventilation, and a noisy heating system. The room felt hot, stuffy, and had outdated decor, far from a four-star standard, more like a two-star at best. Even the car park came at an additional cost of £8 per night, adding to the expenses.
Rooms
5.0
The room had an amazing view during my 4-day break, and the extra bed was comfortable. Unfortunately, the room we paid extra for had a disappointing view of the fire escape, poor ventilation, and a noisy heating system.
Service
7.0
The service, especially during busy times, was excellent, although some staff seemed to be in training. They were polite and even suggested taking stairs when needed.
Location
9.0
The hotel's location was great for beach access and exploring the town, providing a beautiful setting by the water and a short walk to the Pier and downtown shops and restaurants.
Dining
7.0
The breakfast was slow, and the dining experience was not cheap considering the hotel's appeal. However, the food quality was excellent.